Privacy Policy

Effective Date: May 2, 2025

This Privacy Policy explains how ConcisAI ("we", "our“, or "us") collects, uses, discloses, and protects your information when you use our AI-powered software-as-a-service platform ("Service"), available at www.concisai.com ("Site").

1. Information We Collect

We collect the following types of information:

a. Personal Information

  • Name and email address (via registration or Google Sign-In)
  • Hashed passwords (if registering directly)
  • Google profile information (if applicable)
  • Payment-related data (processed by Stripe or Razorpay; we do not store payment card details)

b. Technical and Usage Information

  • IP address
  • Browser type and version
  • Device information
  • Pages visited, interactions, session duration

c. User Content

  • Any input you provide while using the AI service
  • AI-generated outputs derived from your inputs

2. How We Use Information

We use the collected information to:

  • Provide and improve the Service
  • Communicate with you
  • Authenticate and manage user accounts
  • Process payments
  • Comply with legal obligations

We may use anonymized or aggregated input/output data to enhance our models and services.

Use of OpenAI API:

We use OpenAI’s API to generate AI responses. Data shared with OpenAI through API calls is not used by OpenAI to train or improve their models, as we have opted out of such data usage in accordance with OpenAI's data usage policy for business customers.

3. Sharing of Information

We do not sell or rent your personal information.

We may share your data with:

  • Service providers (e.g., Supabase for backend hosting, Stripe or Razorpay for payments)
  • AI providers (e.g., OpenAI) solely to provide you with AI-generated responses
  • Legal authorities when required by law

4. Data Retention

We retain your information only for as long as necessary to fulfill the purposes described above or as required by applicable laws.

5. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission or storage is 100% secure.

6. Your Rights and Choices

Depending on your location, you may have rights under applicable laws (e.g., GDPR, CCPA), such as:

  • Access to your data
  • Correction or deletion of data
  • Objection to or restriction of processing

You can exercise these rights by contacting us at hi@concisai.com.

7. Children’s Privacy

Our service is not directed to children under 13 (or 16 in the EU). We do not knowingly collect data from children. If we learn that a child has provided personal data, we will delete it promptly.

8. International Data Transfers

If you are located outside of India, please note that your information may be transferred to and processed in India. We take appropriate safeguards to protect your information when transferred internationally.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain session states and logins (essential cookies)
  • Improve website performance and analytics (e.g., Google Analytics)

You can manage cookie preferences through your browser settings. Disabling cookies may limit certain features of the Service.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by a notice on the Site.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

Email: hi@concisai.com

Address: Jaipur, Rajasthan, India

By using our Service, you consent to the terms of this Privacy Policy.